Junior Implementation Manager
Would you like to join a rapidly growing tech scale-up with great opportunities for professional opportunities and development? Are you passionate about project management and communication? đ
We are on the lookout for a Junior Implementation Manager for our fantastic office in Copenhagen, to join and learn from the best client-facing team ever!
As a Junior Implementation Manager, you manage your own projects whilst also working side by side with our Implementation Managers supporting them on client projects, which can be medium to large clients like Ganni, Matas, Bauhaus, Nordisk Film, Salling Group, etc. You will structure, communicate and project manage the process of bridging and facilitating complex knowledge and ideas from diverse stakeholders into solutions, which ultimately will lead to the launch of a personalized app, orchestrated by you.
This is an exciting and transformative time to join Relesys, as we in May 2024 went into a strategic partnership with the Private Equity fund, Copilot Capital, where the coming years will bring extensive growth and opportunities along the way. You'll get a unique opportunity to be part of a pulsing and growing adventure - joining a scale-up at this stage is a "once in a lifetime opportunity".
Your key responsibilitiesÂ
Your role will include, but will not be limited to...
- Manage and support the implementation of client projects, coordinate project timelines, resources, and deliverables.
- Guide clients in strategic communication and content strategy
- Test the software solutions we are customizing for our clients
- Prepare training materials and facilitate client workshops
- Provide project documentation and stakeholder communication, (formidle teknisk information pÄ en let forstÄelig mÄde)
- Cross-functional team collaboration across internal departments (such as the sales team, product team, design team, and support), to address ad-hoc tasks and project-related needs
- Contribute to a positive team environment and assist in fostering client satisfaction
âšWho are you
- 0-6 months of project management experience in a client-facing role
- Comfortable with a fast-paced environment, working across multiple projects and clients at one time
- It is a big advantage if you have worked in retail, as you will be one bit closer to the everyday communication and alignment struggles of our Clients' employees
- Have a commercial mindset
- You are tech savvy and data driven
- Are an emphatic and passionate person who takes great pride in providing an exceptional client experience
- Are self-driven, proactive, and ambitious with a great understanding of the importance of a strong team
- Strong analytical skills & data-driven mindset to evaluate performance and make adequate operational decisions
- Are comfortable collaborating with diverse stakeholder groups and engaging with senior executives about technical business topics
- Experience in the SaaS industry is a plus but not a requirement
- You are located in or near Copenhagen
- Have professional proficiency in both spoken and written Danish and English
What we offer?
- A collaborative and thriving office-first culture where team spirit and fun are at the heart of everything we do
- Great level of responsibility from day one in a dynamic, international environment
- Opportunities for professional growth and development as we are growing towards becoming a unicorn business
- Delicious lunch scheme with cake every Thursday
- Homemade buns every Wednesday made by our lovely Piccoline
- Free barista coffee, tea, and a fridge filled with soda
- Massage sessions every second Monday
- Our aesthetic office is located in Nordhavn, only 100 meters from Orientkaj Metro Station - not only making the access to public transportation easy but also offers an exquisite ocean view
- Friday bars, running club, Tuesday fitness, Wednesday bathing club, summer parties, and many other social events!
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When do you start?
- We are looking for a candidate to start ASAP, no later than May 1st 2025!
- We are hoping to find a colleague for our office in Copenhagenđ©đ°
- Apply for the position by sending your CV through the Apply button
We can't wait to hear from you! đ€©
Who are we?
Relesys isn't just another SaaS company; we are a dynamic force revolutionizing communication and performance management platforms. Established in 2014, we set out on a mission to bridge the gap between HQ and non-desk workers, fostering a thriving workforce.
What value do we bring? People are the heartbeat of our client's business. When employees are thriving and successful, businesses flourish and retention rates increase. Relesys enables our clients to achieve this through an all-in-one app that streamlines communications, training, and daily operations into their own customized and ever-evolving app đ±
With clients such as Salling Group, COOP, Carlsberg, and Vestas - to name just a few - Relesys serves clients in 15 different countries, supporting them in 40 languages with 450,000 licenses across 20,000 stores and users in 100+ countries. We have a strong presence in the Nordics and EMEA, and we continue to increasingly attract clients from across the globe, as we are breaking into new, dynamic markets.
At Relesys, we're shaping the future for frontline workers across various industries: Retail, Hospitality, Production/Manufacturing, and Transportation â while having FUN, as our rule number one! Join us on this thrilling journey as we grow and venture into new horizons.
Our Culture
Building a world-class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and clients, but rule number one - Have fun!
This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring, as we believe that each and every individual has a tremendous influence on the whole đ
- Department
- Client Success
- Locations
- Copenhagen
- Employment type
- Full-time

Junior Implementation Manager
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